How many invitations should I order?
We recommend you order 10 to 15 extra invitations for those unexpected guests, as well as for keepsake purposes. This is less expensive than reordering the extras at a later date. When deciding on how many invitations you should order, bear in mind that you will be sending an invitation to each household or couple and not to each guest. Guests over sixteen years of age should receive their own invitation.
How far in advance should I order my invitations?
We recommend you order your invitations 4-6 months before your event date. This will give us plenty of time to custom design your invitations and make any necessary revisions to your proofs. This time frame includes the 4-6 week turnaround for our production.
How far in advance should I send my invitations?
We recommend you send your invitations up to 8-12 weeks before your special day to allow plenty of time to receive your RSVP’s.
Do you accommodate rush orders?
If you require a rush order, please let us know and we will try to work within your time frame. There is an additional 25% charge that will be added to the final price for rush orders. A rush order qualifies if the order is placed less than 8 weeks before the item is needed as all of our items are customized and handmade.
Is there a minimum order requirement?
The minimum quantity required for an order is 50 invitations. If you require a smaller quantity please send us an email to let us know. An additional fee of $25.00 will be added to your order.
Can I customize my stationery?
Of course! Here at Jolie Papeterie we specialize in custom designed stationery. You may choose a signature design that we can tailor to your needs or we can create something specifically for you. All of the colours, fonts, wording and papers can be changed. Contact us to discuss your specific requests or book a consultation with us to see our papers and samples in person.
Who is responsible for any errors that get printed on my invites?
As the customer, you are responsible for final approval of your proof and for certifying its adequacy and accuracy. Please ensure that you double-check all of your information before approving. Any errors overlooked by the client can be corrected and reprinted at the expense of the customer. Any errors made on behalf of Jolie Papeterie Boutique will be corrected at our expense.
What kinds of payment do you accept?
We currently only accept payments through Paypal, direct deposit/e-transfer, cash or personal cheque.
What method of shipping do you use?
Shipping fees are determined on an individual basis due to weight. All Canadian and international orders are shipped via UPS. Orders are always available for pick-up at no additional shipping or handling cost.
Do you take international orders?
Yes we most certainly do! Contact us for a shipping quote specifically for your area.
After ordering, how long does it take for my invitations to be completed?
As all of our invitations are handmade, please allow 4-6 weeks for their completion after approval. We will notify you if they are available sooner or if we are experiencing delays.